Returns & Exchanges
At The Somewhere Co. AUS, we want you to love your homewares as much as we do, which is why we offer a 30-day return policy for most items. If your purchase isn't quite right, we are happy to provide a refund or store credit for items in their original, unused condition.
Check Eligibility
Ensure your item is unused, in its original packaging, and within the 30-day return window from the date of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack and Post
Securely pack your items to prevent damage during transit and attach the provided shipping label or address to your parcel.
Processing and Refund
Once our warehouse team receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing